givers FAQs

Is my personal information safe?

Is my personal information safe?

Absolutely. All data is encrypted and protected by bank-grade security.

Where is my information stored?

Where is my information stored?

Ezy2Giv is hosted on Microsoft’s Azure hosting platform, on servers located in Australia.

Who has access to my personal information?

Who has access to my personal information?

Your personal data is accessible only by you, via the secure web portal or the smartphone app. Only a bare minimum of data is provided to the church or charity you’re registered with, and never includes your financial information.

Is my personal information shared with anyone?

Is my personal information shared with anyone?

Your personal information is safe and confidential with Ezy2Giv.

Can I choose to give anonymously?

Can I choose to give anonymously?

You sure can. Simply give while not logged in and you remain anonymous, even if you request a receipt.

What are the transaction fees?

What are the transaction fees?

Ezy2Giv charge a processing fee ranging from $0.22 to $0.55, including GST. Merchant fees are passed on at cost for card and direct debit transactions, in accordance with Australian banking regulations.

Can I pay the transaction fees on behalf of my church or charity?

Can I pay the transaction fees on behalf of my church or charity?

Absolutely. You can choose to pay the transaction fees in addition to your give amount.

Can I give to specific causes?

Can I give to specific causes?

Yes. Ezy2Giv allows the church or charity to create specific fundraising campaigns. These campaigns then appear in a drop-box on the giving page.

I give regularly. Can I set up recurring giving?

I give regularly. Can I set up recurring giving?

Yes. Once you’ve registered with a church or charity, Ezy2Giv allows you to set up a recurring donation. Options include weekly, fortnightly, monthly, and more.

What payment methods does Ezy2Giv allow?

What payment methods does Ezy2Giv allow?

Ezy2Giv currently supports payments using Visa, Mastercard and Direct Debit

Can I set up more than one payment method?

Can I set up more than one payment method?

Yes. Ezy2Giv allows you to set up as many cards and bank accounts as you wish.

How can I access Ezy2Giv?

How can I access Ezy2Giv?

Ezy2Giv is fully integrated into your church or charity’s website, which you can access using a web browser from any device. Ezy2Giv also provides a smartphone app tailored to your church or charity.

Do I get receipts for my giving?

Do I get receipts for my giving?

Yes. Ezy2Giv automatically generates a tax invoice upon completion of the donation and emails it to you. If you are a registered user, you can resend previous tax invoices from your secure web portal.

Are donations made through Ezy2Giv tax deductible?

Are donations made through Ezy2Giv tax deductible?

If the church or charity has Donatable Gift Register Status, the tax invoice will indicate that the donation is tax deductible.

FAQ

Is my personal information safe?

Absolutely. All data is encrypted and protected by bank-grade security.

Where is my information stored?

Ezy2Giv is hosted on Microsoft’s Azure hosting platform, on servers located in Australia.

Who has access to my personal information?

Your personal data is accessible only by you, via the secure web portal or the smartphone app. Only a bare minimum of data is provided to the church or charity you’re registered with, and never includes your financial information.

Is my personal information shared with anyone?

Your personal information is safe and confidential with Ezy2Giv.

Can I choose to give anonymously?

You sure can. Simply give while not logged in and you remain anonymous, even if you request a receipt.

What are the transaction fees?

Ezy2Giv charge a processing fee ranging from $0.22 to $0.55, including GST. Merchant fees are passed on at cost for card and direct debit transactions, in accordance with Australian banking regulations.

Can I pay the transaction fees on behalf of my church or charity?

Absolutely. You can choose to pay the transaction fees in addition to your give amount.

Can I give to specific causes?

Yes. Ezy2Giv allows the church or charity to create specific fundraising campaigns. These campaigns then appear in a drop-box on the giving page.

I give regularly. Can I set up recurring giving?

Yes. Once you’ve registered with a church or charity, Ezy2Giv allows you to set up a recurring donation. Options include weekly, fortnightly, monthly, and more.

What payment methods does Ezy2Giv allow?

Ezy2Giv currently supports payments using Visa, Mastercard and Direct Debit

Can I set up more than one payment method?

Yes. Ezy2Giv allows you to set up as many cards and bank accounts as you wish.

How can I access Ezy2Giv?

Ezy2Giv is fully integrated into your church or charity’s website, which you can access using a web browser from any device. Ezy2Giv also provides a smartphone app tailored to your church or charity.

Do I get receipts for my giving?

Yes. Ezy2Giv automatically generates a tax invoice upon completion of the donation and emails it to you. If you are a registered user, you can resend previous tax invoices from your secure web portal.

Are donations made through Ezy2Giv tax deductible?

If the church or charity has Donatable Gift Register Status, the tax invoice will indicate that the donation is tax deductible.